Needed: Dealership compliance officers

November 30, 2019

For years, compliance consultants and lawyers have given this advice to dealerships: Appoint a compliance officer. Yet despite the numerous regulations auto retailers must consider, the compliance officer post is largely understaffed and unsolicited, experts say.

Only 14 compliance officers were accounted for in the National Automobile Dealers Association's 2018 Dealership Workforce Study, according to ESI Trends, a Largo, Fla., consulting firm that conducts the study, and so far none have come up in this year's iteration.

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