Terrence O’Loughlin, JD, MBADirector of Compliance - Reynolds & Reynolds
Terry O’Loughlin, Director of Compliance for Reynolds & Reynolds, has nearly 30 years of legal and regulatory experience in motor vehicle-related fields. From 1989 through 2006, he served with the Florida Office of the Attorney General, investigating and prosecuting automobile dealers, manufacturers, and financing and leasing companies.
Randy Henrick, JDRandy Henrick - President of Henrick & Associates
Randy Henrick is a 30-year expert in consumer protection laws and auto dealer sales and F&I compliance. Randy is the founder and President of Henrick & Associates, autodealercompliance.net. He worked for 12 years for Dealertrack, Inc., as its regulatory and compliance attorney, wrote Dealertrack’s Compliance Guides and has extensive experience in all aspects of front-end compliance.
Maria N. Jackson, JDPartner - Wick Phillips Labor
Marcia Nelson Jackson’s practice addresses employment and labor law, strategic client counseling, preventive training and internal investigations. A partner in Wick Phillips Labor and Employment Group, she represents employers in single- and multi-plaintiff employment lawsuits and clients in wage and hour collective actions filed under the Fair Labor Standards Act.
Judy Vann Karstadt, MFSP, DCOPPresident - JV Solutions
Judy Vann Karstadt is president of JV Solutions, with 35 years of experience in the retail automotive industry Judy is a leading consultant providing customized in-house training solutions in regulatory compliance, sales, F&I, and management for the automotive industry.
Webb McArthur, JDAttorney - Hudson Cook, LLP
Webb is a senior attorney in Hudson Cook, LLP’s Washington, D.C. office, and works in the law firm’s Credit Reporting, Privacy and Data Security practice area. Helping clients navigate the ever-growing compendium of privacy, data security, and consumer reporting laws, regulations, and guidelines.
Stephanie Licata, MA, ACCCo-Founder - David Canton Group
With nearly two decades of combined management and leadership development experience, Stephanie is a multi-faceted strategist and organizational development professional, with subspecialties in marketing and operations. She deeply understands organizations from every angle: from managing mission, vision and messaging to streamlining operations, delivering training, and helping individuals and teams succeed.
JC Cramer, JDCompliance Director - Feldman Auto & Mark Wahlberg Chevrolet
As the Compliance Director for The Feldman Automotive Group, JC provides regulatory guidance across seven manufacture brands; located in eight cities, spanning two states and encompassing ten rooftops. JC started from scratch creating, writing, and implementing a full compliance platform comprised of standards and safeguards for The Feldman Automotive Group and Mark Wahlberg Chevrolet. With documented success, JC has brought the Feldman Automotive Group toward their goal of 100% compliance for fixed and variable operations.
Sandy Zannino, SPHR, SHRM-SCPFounder - Innovative Auto HR
Zannino has been certified as a Senior Professional in Human Resources since 2011. She was a speaker at the annual American Business Women’s Association scholarship fundraiser in 2010 and 2011 and served as Board treasurer for the Sarasota Human Resources Association in 2018 and 2019. Zannino was named the 2019 Human Resources Tampa Consultant of the Year.